Alva Review-Courier -

OKLAHOMA CITY – Dustin Cook, customer service representative at BancCentral, N.A. in Alva, completed the Oklahoma Bankers Association (OBA) Operations School in Oklahoma City.

Cook was among 33 graduates of the school, which was held Nov. 14-18 at the OBA Harris Event Center.

The OBA Operations School, conducted annually, prepares junior-level operations managers to manage effectively and efficiently operations functions within a bank. Students develop a thorough understanding of key operations areas, develop and apply analytical skills, strengthen management skills in relations to human resource planning and motivational techniques, study regulatory and competitive factors that affect banking, and learn about state-of-the-art banking technologies.