Agency: Improper wait list used for vets' mental health care
November 17, 2017
DENVER (AP) — A watchdog arm of the U.S. Department of Veterans Affairs said Thursday that the agency's Denver-area hospital violated policy by keeping improper wait lists to track veterans' mental health care.
Investigators with the VA Office of Inspector General confirmed a whistleblower's claim that staff kept unauthorized lists instead of using the department's official wait list system. That made it impossible to know if veterans who needed referrals for group therapy and other mental health care were getting timely assistance, according to the report.
The internal investigation also...