Debt collectors to use email, texts under new Trump rules
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May 8, 2019
NEW YORK (AP) — Debt collectors will be able to start contacting borrowers via text and email under new regulations proposed by the Consumer Financial Protection Bureau.
The rules released Tuesday are an update to debt collection regulations enacted in the 1970s, which never took into account changes in technology, like the use of cellphones, email or the internet.
Under the new rules, third-party debt collectors will be able to call a delinquent borrower up to seven times a week, leaving voicemails if necessary. They will have to leave borrowers alone for at least a week after they reach them...
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