“The mind is an amazing thing, it starts to work first thing in the morning and doesn’t stop working until the teacher calls on you in class.”

My friends and I joke about “senior moments” but I suspect it is not just an aging thing, having endured them my whole life. I envy people who say they can process quickly under stress and not make regretful decisions. Can they, or are they just not admitting their mistakes?

Experts agree that most sales are emotional. Kirk Washburn said, “Quick decisions often result in remorseful buyers.” We have all been in that position and scammers utilize our emot...