US retailers hope higher pay will buy more efficient workers

 

December 30, 2018



WASHINGTON (AP) — America's retailers, struggling to fill jobs, have been raising pay to try to keep and attract enough employees. Now, some stores want something in return: A more efficient worker.

To that end, retailers, fast food restaurants and other lower-wage employers are boosting investment in technology and redesigning stores. Walmart is automating its truck unloading to require fewer workers on loading docks. Kohl's is using more hand-held devices to speed check-outs and restock shelves. McDonald's is increasingly replacing cashiers with self-service kiosks to free up workers for tab...



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